Privacy Policy
Last updated:
EDOO (“EDOO”, “we”, “us”) operates www.edoo.world and provides personalized 1-on-1 online tutoring. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Information you give us: your (or your child’s) name, grade/year, subject of interest, country/timezone, and the messages you send us via WhatsApp or our on-site chat when booking a trial or enquiring.
- Information collected automatically: basic usage data such as pages visited, device and browser type, and approximate location, via cookies and similar technologies.
2. How we use your information
- To schedule and deliver tutoring sessions and free trials.
- To match students with suitable tutors and prepare learning plans and progress reports.
- To respond to enquiries and provide customer support.
- To process payments where you enrol in paid services.
- To improve our website and services.
3. Children’s privacy
Our services are used by students who may be minors. We only collect a student’s information with the involvement and consent of a parent or guardian, and we use it solely to provide tutoring. Parents may request access to, or deletion of, their child’s information at any time.
4. How we share information
We do not sell your personal information. We share it only with: our tutors and staff who need it to deliver your sessions; service providers who help us operate (e.g. payment and scheduling tools) under confidentiality obligations; and authorities where required by law.
5. Messaging & WhatsApp
When you contact us through WhatsApp, your message and phone number are processed by WhatsApp under its own terms and privacy policy. We use that information only to respond to and manage your enquiry.
6. Cookies
We use essential cookies to run the site and optional analytics cookies to understand usage. You can control cookies through your browser settings.
7. Data retention & security
We keep personal information only as long as necessary for the purposes above or as required by law, and we apply reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these, contact us via WhatsApp or the on-site chat.
9. International transfers
As we serve students in 25+ countries, your information may be processed in countries other than your own. We take steps to ensure it remains protected in line with this policy.
10. Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.
11. Contact
Questions about this policy or your data? Reach us any time through the WhatsApp button or the chat advisor on our site, or by email at hello.edoo@gmail.com. Data controller: EDOO, based in India. Governing law: the laws of India.